Trapeza PASS under Regulation 11

Trapeza PASS is for employees working in companies under specific conditions and organization of work.

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Trapeza PASS under Regulation 11

You motivate your employees and help them with a healthier and more complete meal, which increases their efficiency and willingness to work.

100%

Free of taxes and fees

7900

Partner locations

100%

Guaranteed reimbursement

Trapeza PASS under Regulation 11

  • Trapeza PASS under Regulation 11 is for employees working in companies under specific conditions and organization of work.


  • Apart from the immediately measurable advantages, which the implementation of the food voucher system brings, it also helps you to fulfil goals that are more difficult to measure, such as motivating your employees, attracting and retaining the best staff on the labour market.


  • By giving food vouchers, you provide a choice of free food according to the individual tastes and needs of each employee. Thus you not only motivate them, but also support them in having a healthier meal, which increases their efficiency and willingness to work.


How can you order?

Step 2

Request by just a couple of clicks

Step 3

Receive an invoice (if already a Client) / Contract (if not a Client yet)

Step 4

Delivery to your office/s

Step 2

Request by just a couple of clicks

Step 3

Receive an invoice (if already a Client) / Contract (if not a Client yet)

Step 4

Delivery to your office/s

Advantages for the Employers

  • Trapeza Pass is the most effective free food management system: the vouchers under Regulation 11 are fully exempt from taxes and social security contributions in the full amount that they are being provided;
    - the employeer might define the food products and/or beverages that can be purchased by the employees, with the food vouchers under Regulation 11


  • You determine the amount and the nominal value of the vouchers provided, as well as the frequency of the orders


  • The implementation of Trapeza Pass food vouchers does not require any material or human investments.


  • The vouchers contain protections that are commensurate with those of the banknotes, and also a validity period to avoid any possible misuse.


Frequently asked questions

Regulation 11 sets forth the conditions and procedures for the mandatory provision of free food and/or supplements to workers and employees working in companies under specific conditions and organization of work.

According to Regulation 11 laying down the conditions and procedures for the provision of free food and/or supplements (prom. SG 1/2006) all organizations that meet one of the following criteria are obliged to provide free food to their employees.

In cases of impact of one of the elements described in Art. 2, para. 1, p. 6, above the established norms and conditions (exposure to carcinogens, mutagens, dust, heavy metals, organic solvents, other chemical agents or noise).

In a specific organization of work – any place, enterprise, institution, organization, cooperative, establishment, object and the like, where paid labour takes place, and the nature of work requires the establishment of a continuous labour process.
In cases of “remote sites” – such can be considered workplaces that are so remote that do not provide workers with access to public eating places or food stores at affordable prices, during the time specified for this.

Subject to the provisions of Art. 285 of the Labour Code, food may also be provided in the form of food vouchers under Regulation 11.

Determine the monthly value of Trapeza Pass vouchers that you would like to provide to your employees.

Choose and combine the nominal values of TrapezaPass: 1, 2, 3, 5, 10 and 20 BGN. You can combine the nominal values differently for each order of TrapezaPass food vouchers.

Determine what will be the packaging method for TrapezaPass food vouchers – 100 denominations or according to the specific needs of your company. The packaged vouchers that you have requested are then delivered in secured envelopes personally to the designated person on your behalf, by a specialized courier service.

Determine the delivery location for TrapezaPass food vouchers. We can deliver them to any location in the country where your company has an office.

According to the regulation, food vouchers should be provided in the same amount to all employees who have been hired under a labour or management contract.

The amount of the food vouchers should be the same for every employee who has a labour or management contract. Food vouchers are fully exempt from taxes and social security contributions for the employees and the employer for an amount of up to 60 BGN per month per employee.

According to the law it is forbidden. Food vouchers represent a social benefit, provided in addition to the employee’s salary and cannot be used to replace the salary or part of it. The amount of the food vouchers should be the same for every employee who has a labour or management contract.

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiry. To do this, please contact us at: orders.svc.bg@sodexo.com. We will send you a form, where you need to describe the number and nominal value of the vouchers. Then you will send us back only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which you can find described in your contract. After you deliver the payment, within 5 days we will send you the reissued vouchers with the same validity and nominal value. The transportation costs will be covered by you.

Advantages for the Employees

  • You can freely choose your menu in our diverse merchant network: grocery stores, supermarkets, restaurants, fast food restaurants, catering and many more.


  • Trapeza Pass provides you with umlimited possibilities for eating at the work place and outside of it. With Trapeza Pass you can create your own daily menu by purchasing food and drinks that you like.


  • With Trapeza Pass everything is easy – you choose the retail outlet, you decide what food products or prepared food to buy and you pay at the cashier desk with your vouchers. If the amount of your purchase is larger than the nominal value of the vouchers, then you can pay the difference in BGN.


Frequently asked questions

Trapeza Pass food vouchers under Regulartion 11 are payment tools that have a certain expiration date, different nominal values and security features commensurate with those of the banknotes.

Regulation 11 sets forth the conditions and procedures for the mandatory provision of free food and/or supplements to workers and employees working in companies under specific conditions and organization of work.

  • The vouchers under Regulation 11 are fully exempt from taxes and social security contributions in their full amount;
  • The value of Trapeza Pass food vouchers is printed with numbers and letters on the face of each voucher;
  • The vouchers serve only for purchasing prepared meals, food products and soft drinks that have been indicated by your employer;
  • It is forbidden to use food voucher to buy alcohol, tobacco and non-food goods;
  • It is forbidden to exchange the vouchers for cash money;
  • The vouchers can be used until their expiration date, which is indicated in the lower right corner of the front of the voucher. After their expiration date, retailers will no longer accept your vouchers;
  • The merchant does not have the right to change the pricing of their food products, based on whether you are purchasing them with vouchers or with cash money;
  • When purchasing prepared food and/or food products with Trapeza Pass food vouchers, you are not entitled to receive a change, but you can pay in cash anything above the voucher value;
  • The vouchers can be used throughout the country;
  • The vouchers are valid only if they are not torn, damaged or stained.

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiration. To do this you need to address this to your Employer, who has to get in touch with us for the vouchers to be reissued at their expense.

Here is what the Employer needs to do: to get in touch with us at: orders.svc.bg@sodexo.com. We will send a form, where the Employer needs to describe the number and nominal value of the vouchers. Then the Employer sends back to us only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which is described in the contract. After payment is done by the Employer, within 5 days we will send the Employer the reissued vouchers with the same validity and nominal value. The transportation costs need to be covered by the Employer.

Advantages for the Partners

  • • Each month Trapeza Pass food vouchers reach hundreds of thousands of employees. You can not only attract new customers, but also increase the volume of purchases for each of them.


  • • Additional source of funds: guaranteed reimbursement, if the vouchers are sent before or within 40 days of their expiration date and if they don't have any damages.


  • • Additional popularity of your business venues - each of the recipients of Trapeza Pass can see on our website where they can use their vouchers.


  • Payment instrument with different security features similar to those of banknotes.


  • Your staff will be trained by Sodexo's professional consultants on how to work with vouchers.


Frequently asked questions

To begin to accept Trapeza Pass food vouchers requires the signing of an individual contract with each retail outlet and marking it with Trapeza Pass sticker.

With Trapeza Pass food voucher you can buy any food product, prepared meal and/or soft drinks from your retail outlet.

What you should do with Trapeza Pass vouchers:

  • You have to place a sticker on your shop window, indicating that you work with Trapeza Pass vouchers.
  • You have to check if the voucher validity date has not expired.
  • You need to stamp and put a date on the back of each Trapeza Pass voucher (make sure that the voucher is stamped on the back side, i.e. it hasn’t been used at another outlet.
  • Check the nominal value (0.50, 1, 1.20, 2, 3, 5, 10 и 20 BGN).
  • Issue a receipt.
  • In case the value of the good/service is higher than the nominal value of the voucher, then the client pays the difference in BGN.

What you shouldn’t do with Trapeza Pass food vouchers:

  • You shouldn’t give change during purchases with Trapeza Pass
  • You shouldn’t exchange Trapeza Pass vouchers for cash money
  • You shouldn’t punch, stick and write on the vouchers
  • You shouldn’t accept vouchers with impaired integrity, as well as simultaneously stained barcode and serial number
  • You shouldn’t damage in any way the integrity of the voucher barcode
  • You shouldn’t sell alcoholic beverages and/or tobacco products when paid with Trapeza Pass vouchers

Write down the date of accepting the vouchers and put a stamp of the retail outlet on the back of each Trapeza Pass voucher.

Fill in the reimbursement form presented to you by Sodexo Bulgaria.

Bring Trapeza Pass food vouchers to Sodexo counter each weekday between 9:00 and 12:00 or send them via mail or courier service.

Trapeza Pass food vouchers are intended just for single use. After receiving them, Sodexo carries out the following operations:

  • Cancels the accepted Trapeza Pass vouchers
  • Reads the barcode information of each voucher
  • Compares the information about the issued Trapeza Pass vouchers and those submitted for reimbursement
  • Checks the security features of each voucher
  • Physically destroys each received voucher, but keeps an electronic archive of it

After completing these operations Sodexo sends you an invoice containing information about the value of the service due, as well as the number and the nominal value of the Trapeza Pass vouchers that have been submitted for reimbursement.

If the client prefers the invoices could be sent via email.

Upon payment of the value of the service, Sodexo will transfer the value of the vouchers provided for reimbursement to the bank account specified by you in the contract.

From Monday to Friday, from 09:00 to 18:00
The phone call to 0700 40 700 is at the cost of a city call from a landline. Mobile phone calls are charged at your provider’s standard rates for fixed line calls.

0700 40 700
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