Incentive programs

Take advantage of the innovative solutions for long-term incentive and reward for your teams, tailored to your budget and needs

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Incentive programs

Many years of experience and expertise by Sodexo, combined with flexibility of Flexi PASS and a vast partner network of Podaruk PASS.

1

year of voucher validity

10 900

Partner locations accepting Flexi and Podaruk PASS

7

nominal values

Incentive programs

  • The incentive and motivation programs help you show your acknowledgment and encourage your teams, business partners and clients by giving them the opportunity to choose the gifts and services that they would really like.


  • These types of solutions can be used for:

    • encouraging employees/ teams/ partners/ and clients to achieve certain results in achieving the designated goals, and reward those that can do it
    • recognition – strengthening and rewarding certain behaviors and attitudes


  • Only Sodexo provides the opportunity to use 2 types of vouchers in your program – Podaruk PASS and Flexi PASS. This will give users the opportunity to choose from over 10 900 retail outlets where they can use their vouchers from thousands of services and goods, depending on their desires.


Advantages for the Employers

  • Rewards and incentive programs are a universal solution for you:

    • Adapted to specific needs
    • Personalized
    • Long-term efficiency
    • Meets every taste, age and status
    • Easy to store and deliver


  • Our team will assist and create for you a customized solution tailored to your goals:

    • Increasing the business activity of your partners/distributors
    • Building programs / strategy to stimulate the sales of a specific product
    • Increasing the production volume, reducing the number of defective products
    • Improving the sales results
    • Reducing the administrative costs
    • Improving the quality of work of your employees
    • Mantaining the long-term business relations


Frequently asked questions

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiry. To do this, please contact us at: orders.svc.bg@sodexo.com. We will send you a form, where you need to describe the number and nominal value of the vouchers. Then you will send us back only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which you can find described in your contract. After you deliver the payment, within 5 days we will send you the reissued vouchers with the same validity and nominal value. The transportation costs will be covered by you.

Advantages for the Employees

  • You can shop in over 10 900 retail outlets throughout the country with Podaruk PASS and Flexi PASS.


  • Thousands of choices tailored to your own needs: telecommunication products and services, tourism and leisure time, equipment, fitness, cosmetic and health procedures, clothing, books, sports, recreation, travel, children's goods, food, restaurants and much more.


Frequently asked questions

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiration. To do this you need to address this to your Employer, who has to get in touch with us for the vouchers to be reissued at their expense.

Here is what the Employer needs to do: to get in touch with us at: orders.svc.bg@sodexo.com. We will send a form, where the Employer needs to describe the number and nominal value of the vouchers. Then the Employer sends back to us only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which is described in the contract. After payment is done by the Employer, within 5 days we will send the Employer the reissued vouchers with the same validity and nominal value. The transportation costs need to be covered by the Employer.

Advantages for the Partners

  • Stimulates the sales of a specific product


  • Creates a financially optimized marketing strategy


  • Increases the sales volume


  • Increases the turnover and profitability


  • Improves the business results


  • Improves the quality of work of your employees


  • Increases the activity of your business partners


  • Maintains the long-term business relations


Frequently asked questions

To begin to accept Podaruk Pass vouchers requires the signing of an individual contract with each retail outlet and marking it with Podaruk Pass sticker.

What you should do with Podaruk Pass vouchers:

  • You have to place a sticker on your shop window, indicating that you accept Podaruk Pass vouchers;
  • You have to check if the voucher validity date has not expired;
  • You need to stamp and put a date on the back of each Podaruk Pass voucher (make sure that the voucher is stamped on the back side, i.e. it hasn’t been used at another outlet;
  • Check the nominal value (1, 2, 3, 5, 10, 20 and 50 BGN);
  • Issue a receipt;
  • In case the value of the good/service is higher than the nominal value of the voucher, then the client pays the difference in BGN.

What you shouldn’t do with Podaruk Pass vouchers:

  • You shouldn’t give change during purchases with Podaruk Pass;
  • You shouldn’t exchange Podaruk Pass vouchers for cash money;
  • You shouldn’t punch, stick and write on the vouchers;
  • You shouldn’t accept vouchers with impaired integrity, as well as simultaneously stained barcode and serial number;
  • You shouldn’t damage in any way the integrity of the voucher barcode.

To begin to accept and work with Flexi Pass vouchers requires the signing of an individual contract with each retail outlet and marking it with Flexi Pass sticker.

What you should do with Flexi Pass vouchers:

  • You have to place a sticker on your shop window, showing that you work with Flexi Pass vouchers;
  • You have to check that the voucher validity date has not expired;
  • You need to stamp and put a date on the back of each Flexi Pass voucher (make sure that the voucher is stamped on the back side, i.e. it hasn’t been used at another outlet);
  • Check the nominal value (1, 2, 3, 5, 10 and 20 lv).
    Issue a receipt;
  • In case the value of the good/service is higher than the nominal value of the voucher, then the client pays the difference in BGN.

What you shouldn’t do with Flexi Pass vouchers:

  • You shouldn’t give change during purchases with Flexi Pass;
  • You shouldn’t exchange Flexi Pass vouchers for cash money;
  • You shouldn’t punch, stick or write on the vouchers;
  • You shouldn’t accept vouchers with impaired integrity, as well as simultaneously stained barcode and serial number;
  • You shouldn’t damage in any way the integrity of the voucher barcode

Write down the date of accepting the vouchers and put a stamp of the retail outlet on the back of each Podaruk Pass voucher.

Fill in the reimbursement form presented to you by Sodexo Bulgaria.

Bring Podaruk Pass vouchers to the Sodexo counter each weekday between 9:00 and 12:00 or send them via mail or courier service.

Podaruk Pass vouchers are intended for single use. After receiving them, Sodexo carries out the following operations:

  • Cancels the accepted Podaruk Pass vouchers
  • Reads the barcode information of each voucher
  • Compares the information about the issued Podaruk Pass vouchers and those submitted for reimbursement
  • Checks the security features of each voucher
  • Physically destroys each received voucher, but keeps an electronic archive of it

After completing these operations Sodexo sends you an invoice containing information about the value of the service due, as well as the number and the nominal value of the Podaruk Pass vouchers that have been submitted for reimbursement.

If the client prefers the invoices could be sent via email.

Sodexo automatically deducts the service commission from the denomination of the Podaruk Pass vouchers, provided for reimbursement and pays the amount equivalent to the difference.

Write down the date of accepting the vouchers and put a stamp of the retail outlet on the back of each Flexi Pass voucher.

Fill in the reimbursement form presented to you by Sodexo Bulgaria.

Bring Flexi Pass vouchers to Sodexo counter each weekday between 9:00 and 12:00 or send them via mail or courier service.

Flexi Pass vouchers are intended for single use. After receiving them, Sodexo carries out the following operations:

  • Cancels the accepted Flexi Pass vouchers
  • Reads the barcode information of each voucher
  • Compares the information about the issued Flexi Pass vouchers and those submitted for reimbursement
  • Checks the security features of each voucher
  • Physically destroys each received voucher, but keeps an electronic archive of it

After completing these operations Sodexo sends you an invoice containing information about the value of the service due, as well as the number and the nominal value of the Flexi Pass vouchers that have been submitted for reimbursement.

If the client prefers the invoices could be sent via email.

Sodexo automatically deducts the service commission from the denomination of the Flexi Pass vouchers, provided for reimbursement and pays the amount equivalent to the difference.

From Monday to Friday, from 09:00 to 18:00
The phone call to 0700 40 700 is at the cost of a city call from a landline. Mobile phone calls are charged at your provider’s standard rates for fixed line calls.

0700 40 700
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