Flexi PASS

For everything your employees love. Model your own benefits package according to their specific needs and desires

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Flexi PASS

Why choose Flexi PASS:

1

year of validity

11 500

Partner locations

6

Nominal values

Flexi PASS

  • An easy and convenient tool for effective motivation – a solution which can be adapted to the employer’s budget.


  • Employees can create their own benefits package, depending on their specific needs and desires.


  • Partners can attract new clients, retain the old ones, but also increase the purchase volume for each of the two groups.


How to place an order?

Step 2

Request by just a couple of clicks

Step 3

Receive an invoice (if already a Client) / Contract (if not a Client yet)

Step 4

Delivery to your office/s

Step 2

Request by just a couple of clicks

Step 3

Receive an invoice (if already a Client) / Contract (if not a Client yet)

Step 4

Delivery to your office/s

Advantages for the Employers

  • Employees can create their own benefits package, depending on their specific needs and desires: fitness, cosmetic and health procedures, clothes, books, sports, rest, travel, children's goods, food products, restaurants and much more…


  • Flexible formula, adapted to your budget: you can determine yourself the amount of the vouchers provided, the frequency and the parameters of your order.


  • Easy to use: Sodexo vouchers significantly facilitate the administration of the social benefits and help you save time and costs.


  • Attracting and retaining employees: providing an opportunity to choose one’s own social benefits, based on one’s individual tastes is your competitive advantage, which motivates your employees and builds loyalty.


Frequently Asked Questions

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiry. To do this, please contact us at: orders.svc.bg@sodexo.com. We will send you a form, where you need to describe the number and nominal value of the vouchers. Then you will send us back only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which you can find described in your contract. After you deliver the payment, within 5 days we will send you the reissued vouchers with the same validity and nominal value. The transportation costs will be covered by you.

Advantages for the Employees

  • For everything that you love: you yourself can create your benefits package, depending on your specific needs and desires- fitness, beauty and health procedures, clothes, books, sports, rest, travel, children's goods, food products, restaurants and many more.


  • A benefit that can be used immediately no matter where you are working. Freedom and simple ways to use - see our network and choose where to use your vouchers.


Frequently asked questions

Flexi Pass vouchers are payment tools that have a certain expiration date, different nominal values and security features commensurate with those of the banknotes.

The value of Flexi Pass vouchers is printed with numbers and letters on the face of each voucher.
The vouchers serve to purchase all goods and/or services offered at the retail outlets, unless there are explicitly stated restrictions.

It is forbidden to exchange the vouchers for cash money.

The vouchers can be used until their date of expiry, which is indicated in the lower right corner of the front of the voucher. After their expiration date, merchants will no longer accept your vouchers.

The merchant does not have the right to change the pricing of their products, based on whether you are purchasing them with vouchers or with cash (BGN).

When purchasing products with Flexi Pass vouchers, you are not entitled to receive a change, but you can pay in cash anything above the voucher value.

The vouchers can be used throughout the country.

The vouchers are valid only if they are not torn, damaged or stained.

If the vouchers are damaged (torn, dirty, stained, etc.) or part of the information printed on them is damaged (nominal value, name, etc.), they may be reissued under the following condition: the number and the barcode on them should be intact/readable. In a case like this, please send all parts of the voucher to Sodexo Bulgaria, and provide your phone number and name. We will contact you to clarify the reissuance. In this case the delivery is covered by you, or if you wish you can bring them to Sodexo’s office at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

All types of vouchers, except Trapeza PASS under Regulation 7, can be reissued within 30 days of their date of expiration. To do this you need to address this to your Employer, who has to get in touch with us for the vouchers to be reissued at their expense.

Here is what the Employer needs to do: to get in touch with us at: orders.svc.bg@sodexo.com. We will send a form, where the Employer needs to describe the number and nominal value of the vouchers. Then the Employer sends back to us only the part for Sodexo, together with the vouchers at: Sofia 1766, zh.k. Mladost 4, Business Park Sofia, building 12A, floor 1.

We will issue an invoice for the commission due to be paid for the reissuance of the vouchers, which is described in the contract. After payment is done by the Employer, within 5 days we will send the Employer the reissued vouchers with the same validity and nominal value. The transportation costs need to be covered by the Employer.

Advantages for the Partners

  • Flexi Pass vouchers can ensure a significant increase in the sales throughout the year.


    Increase your turnover and attract new clients by becoming part of Sodexo’s merchant network for Flexi Pass vouchers.

  • Secure payment method with different security features similar to those of banknotes.


  • Additional source of funds: guaranteed reimbursement, if the vouchers are sent before or within 40 days of their expiration date and if they don't have any damages.


  • Additional popularity of your business - each of the recipients of Trapeza Pass vouchers can see on our website where they can use their vouchers.


  • Your staff will be trained by Sodexo’s expert consultants on how to work with Flexi Pass vouchers.


Frequently asked questions

To begin to accept and work with Flexi Pass vouchers requires the signing of an individual contract with each retail outlet and marking it with Flexi Pass sticker.

What you should do with Flexi Pass vouchers:

  • You have to place a sticker on your shop window, showing that you work with Flexi Pass vouchers;
  • You have to check that the voucher validity date has not expired;
  • You need to stamp and put a date on the back of each Flexi Pass voucher (make sure that the voucher is stamped on the back side, i.e. it hasn’t been used at another outlet);
  • Check the nominal value (1, 2, 3, 5, 10 and 20 lv).
    Issue a receipt;
  • In case the value of the good/service is higher than the nominal value of the voucher, then the client pays the difference in BGN.

What you shouldn’t do with Flexi Pass vouchers:

  • You shouldn’t give change during purchases with Flexi Pass;
  • You shouldn’t exchange Flexi Pass vouchers for cash money;
  • You shouldn’t punch, stick or write on the vouchers;
  • You shouldn’t accept vouchers with impaired integrity, as well as simultaneously stained barcode and serial number;
  • You shouldn’t damage in any way the integrity of the voucher barcode

Write down the date of accepting the vouchers and put a stamp of the retail outlet on the back of each Flexi Pass voucher.

Fill in the reimbursement form presented to you by Sodexo Bulgaria.

Bring Flexi Pass vouchers to Sodexo counter each weekday between 9:00 and 12:00 or send them via mail or courier service.

Flexi Pass vouchers are intended for single use. After receiving them, Sodexo carries out the following operations:

  • Cancels the accepted Flexi Pass vouchers
  • Reads the barcode information of each voucher
  • Compares the information about the issued Flexi Pass vouchers and those submitted for reimbursement
  • Checks the security features of each voucher
  • Physically destroys each received voucher, but keeps an electronic archive of it

After completing these operations Sodexo sends you an invoice containing information about the value of the service due, as well as the number and the nominal value of the Flexi Pass vouchers that have been submitted for reimbursement.

If the client prefers the invoices could be sent via email.

Sodexo automatically deducts the service commission from the denomination of the Flexi Pass vouchers, provided for reimbursement and pays the amount equivalent to the difference.

From Monday to Friday, from 09:00 to 18:00
The phone call to 0700 40 700 is at the cost of a city call from a landline. Mobile phone calls are charged at your provider’s standard rates for fixed line calls.

0700 40 700
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